---
title: How do I download, recover, or correct my certificate?
description: Once you have successfully completed the required course or certification, your certificate should be available from your account.
---

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1. [Champagne Education](https://support.champagne.education/faq-en?hsLang=en)
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# How do I download, recover, or correct my certificate?

Once you have successfully completed the required course or certification, your certificate should be available from your account and you should have received it by email. Please sign in, open the relevant training course, and look for the certificate or completion section where the document can be downloaded.

If you cannot find your certificate, if the download link no longer works, or if your certificate contains an error in your name or language, please contact support. To help us process your request quickly, please include your full name, the email address linked to your account, the name of the training course, and a short explanation of the correction or issue requested.

- [how can I recover it?](https://support.champagne.education/faq-en/how-can-i-recover-it?hsLang=en)
- [E-Learning Champagne Education](https://support.champagne.education/faq-en/e-learning-champagne-education?hsLang=en)
- [what should I do?](https://support.champagne.education/faq-en/what-should-i-do?hsLang=en)
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- [Champagne Education website](https://support.champagne.education/faq-en/champagne-education-website?hsLang=en)
- [Champagne Education E-Learning](https://support.champagne.education/faq-en/champagne-education-e-learning?hsLang=en)

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